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You inherited a house and know nothing about it: where to start

No manuals, no service history, no idea how old the boiler is. How to work out what you have and what needs attention first.

2 min read30 August 2026

Sometimes you end up responsible for a house with no paperwork at all. An inherited property, a probate sale, or a purchase where the previous owner handed over keys and nothing else.

You are not starting from nothing. The house itself carries most of the information, and an afternoon with a torch and a phone camera recovers a surprising amount of it.

The walk round

Photograph every plate you find. Transcribing model numbers by hand in bad light produces errors.

6 things to do

Ticks are for this visit only. Nothing here is saved anywhere.

Manufacture dates tell you most of what you need

Nearly every major appliance encodes its manufacture date somewhere on the plate, sometimes in the serial number itself. A quick search for the model plus how to read the serial usually decodes it.

That gives you the one thing that matters most: how far through its life something is. A fifteen year old water heater is a different planning problem from a three year old one, regardless of whether either is misbehaving today.

Typical service lives

Rough figures for planning, not predictions. Maintenance affects these considerably.

  • Boiler or furnace

    Typical life
    15 to 20 years
    What to do if yours is near it
    Get it serviced and ask directly about remaining life
  • Water heater

    Typical life
    8 to 12 years
    What to do if yours is near it
    Budget for replacement rather than waiting for the failure
  • Air conditioning

    Typical life
    10 to 15 years
    What to do if yours is near it
    Service before summer, ask about refrigerant type
  • Roof covering

    Typical life
    20 to 30 years
    What to do if yours is near it
    Get an inspection rather than guessing from the ground
  • Consumer unit or panel

    Typical life
    25 to 40 years
    What to do if yours is near it
    Have it inspected, particularly if it looks original

Book one inspection rather than five

If the house is genuinely undocumented, a single competent visit from a heating engineer or a general surveyor gives you more than weeks of guessing, and it produces a written record you now own.

The value is not only the findings. It is that you now have a dated starting point, which is what every future service interval will be measured from.

Treat unknowns as due

Where you genuinely cannot find out when something was last done, assume it is due. For most of the maintenance list an unnecessary check costs an hour and a missed one costs a great deal more.

Once you have done it, you have a date, and the guessing stops permanently. The intervals to work from are in how often things actually need servicing.

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