The model number is the thing every parts supplier, engineer and warranty claim asks for first, and it is almost never on the front of the appliance where the brand name is.
It is on a data plate, usually somewhere you have to open, tilt or crouch to see. Below is where each type keeps it.
Where to look, by appliance
10 of 10 rows shown
Fridge or freezer
- Where the plate usually is
- Inside, on the side wall near the salad drawer, or behind the lower grille
Washing machine
- Where the plate usually is
- Around the inside rim of the door opening, or on the rear panel
Tumble dryer
- Where the plate usually is
- Inside the door opening, or behind the lint filter housing
Dishwasher
- Where the plate usually is
- On the edge of the door, visible only with the door open
Oven or cooker
- Where the plate usually is
- On the frame behind the door, or under a warming drawer
Microwave
- Where the plate usually is
- On the back, or inside the door frame
Boiler or furnace
- Where the plate usually is
- Inside the front cover, usually facing you once opened
Water heater
- Where the plate usually is
- A large label on the outer casing near the top
Air conditioning
- Where the plate usually is
- On the outdoor unit, on a plate often facing the wall
Extractor hood
- Where the plate usually is
- Under the filters, which lift out
| Appliance | Where the plate usually is |
|---|---|
| Fridge or freezer | Inside, on the side wall near the salad drawer, or behind the lower grille |
| Washing machine | Around the inside rim of the door opening, or on the rear panel |
| Tumble dryer | Inside the door opening, or behind the lint filter housing |
| Dishwasher | On the edge of the door, visible only with the door open |
| Oven or cooker | On the frame behind the door, or under a warming drawer |
| Microwave | On the back, or inside the door frame |
| Boiler or furnace | Inside the front cover, usually facing you once opened |
| Water heater | A large label on the outer casing near the top |
| Air conditioning | On the outdoor unit, on a plate often facing the wall |
| Extractor hood | Under the filters, which lift out |
Model, serial and product number are different things
The plate usually carries several codes and they do different jobs. The model number identifies which product it is, and is what a parts supplier needs. The serial number identifies your specific unit, and is what a manufacturer needs for warranty and recalls.
Some brands also print a product or E number, which is what their own service system searches on. If in doubt, photograph the whole plate rather than choosing which code to write down.
Reading the age out of a serial number
Many manufacturers encode the manufacture date into the serial, often as a week and year. The format differs by brand, and searching for the brand plus how to read the serial number usually finds it.
This is worth doing once, because knowing an appliance is twelve years old changes how you think about repairing it versus replacing it.
When the label is gone
Worn, painted over, or peeled off. Several fallbacks usually work.
5 things to do
Ticks are for this visit only. Nothing here is saved anywhere.
Photograph it now rather than later
The moment to do this is while the appliance is working and accessible, not when it has failed and been pulled out into the middle of a kitchen.
What else is worth capturing at the same time is in what to record about an appliance.